Shipping policy

 Shipping Policy

At The Five-Year Journal, we aim to provide a seamless and efficient shipping experience for our customers. Please review our shipping policy below:

1. Processing Time: Orders are processed within 2-3 business days. You will receive a notification once your order has been shipped.
2. Shipping Rates: Shipping costs are calculated at checkout based on your location and the shipping method selected.
3. Delivery Time:
   • Domestic (within Australia): 3-7 business days
   • International: 7-14 business days
4. Shipping Carriers: We partner with reliable carriers to ensure your journal arrives safely and on time.
5. Tracking: A tracking number will be provided once your order has been shipped, allowing you to monitor its progress.
6. Customs and Duties: For international orders, any customs fees, taxes, or duties are the responsibility of the customer.

If you have any questions or need further assistance, please contact our customer service team at [email address]. We are here to help ensure your journal reaches you promptly and securely.